We want you to have the best experiences

For delivery information, please visit https://www.meer.care/resources/international-shipping

For delivery information, please visit https://www.meer.care/resources/international-shipping

For delivery information, please visit https://www.meer.care/resources/international-shipping

After submitting your order, you can select your preferred pickup location on the order summary page. If you don’t select one, we’ll send you an email reminder shortly with a link to make your selection. We may also contact you via text message or phone. Need help? Contact us via the contact form or email us at orders@meer.care.

If you do not select a pickup location, we will soon send you an email reminder with a link to make your selection. We may also contact you via text message or by phone. If we are unable to reach you, we will automatically assign the nearest pickup location based on your shipping address after the order deadline.

Within the EU, you won't pay any additional fees, taxes, or customs duties upon delivery. The price is final.

We do not currently support delivery to a P.O. Box.

Yes, you can cancel your order. Please contact us as soon as possible via the contact form or at our email address orders@meer.care

We only use tracked shipping services. After placing your order, you will receive a tracking link (and tracking number) via email or text message, depending on the carrier you select.

We recommend that you take photos of any damage and contact the delivery company immediately. In all other cases, please contact us directly through our contact form.

In rare cases, a shipment may be delayed due to a sorting error at the carrier's sorting facility. Please contact us as soon as possible via the contact form or by email at orders@meer.care.

Yes, returns are easy and completely free. For hygiene reasons, we only accept unused items that are still sealed in their original packaging. You can request a free return here: https://www.meer.care/resources/free-returns

If, for any reason, you are not satisfied with your order, please let us know in any way you like. We are committed to providing the best service possible, and our customers' satisfaction is our top priority.

We accept all credit and debit cards and support Apple Pay, Google Pay, in-browser payments, and PayPal. In select countries, we also support cash on delivery and bank transfers.

To pay by bank transfer, please use our bank accounts in the currency of your order. Use the order number—which you’ll find in the confirmation email sent after you place your order—as the variable symbol or reference number.

Yes, but we strongly recommend paying in advance. Cash on delivery is the only payment method for which the package carrier charges a fee. All items are in stock, and we ship orders quickly.

Yes, if the selected pickup location supports it. However, if you plan to pay for your order by card, we recommend paying directly in the shopping cart on our website.

Our products are suitable for all hair types. If you're not sure which one to choose, we offer a short questionnaire that will guide you through a few common questions and help you determine what's best for you. You can fill it out here: https://www.meer.care/survey/suitability-survey

Step I - Deionized Water · Coco-Betaine (Cocamidopropyl Betaine) · Cocamide Monoethanolamine (Cocamide MEA) · Dimethicone Copolyol (Dimethicone) · Fragrance · Trideceth-12 (Amodimethicone) · Argan Oil · Hydrolyzed Wheat Protein

Step II - Deionized Water · Polyquaternium-10 (Steartrimonium Chloride) · Cetanol (Cetyl Alcohol) · Trideceth-12 (Amodimethicone) · Fragrance · Argan Oil · Hydrolyzed Collagen · Citric Acid

Step III - Water · Cetostearyl Alcohol (Cetearyl Alcohol) · Docosyltrimethylammonium Chloride (Behentrimonium Chloride) · Dimethylaminopropyl Behenamide (Behenamidopropyl Dimethylamine) · Dimethicone Copolyol (Dimethicone) · Decamethylcyclopentasiloxane (Cyclopentasiloxane) · Amodimethicone · Vinyl Dimethicone/Methicone Silsesquioxane Crosspolymer · Argan Oil · Provitamin B5 (Panthenol) · Hydrolyzed Keratin · Phenoxytol (Phenoxyethanol) · Benzoic Acid (Sodium Benzoate) · Benzyl Alcohol · Fragrance · Lactate (Lactic Acid) · H.E. Cellulose (Hydroxyethylcellulose)

Step IV - Decamethylcyclopentasiloxane (Cyclopentasiloxane) · Dihydroxypolydimethylsiloxane (Dimethiconol) · Isopropyl Ester (Isopropyl Myristate) · Argan Oil · Fragrance

Product samples are not available. To test the product, we recommend purchasing and trying one package. If you are dissatisfied for any reason, please contact us.

No, we do not support any form of inhumane treatment of animals; therefore, none of our products or their individual components have ever been tested on animals.